top of page

User Experience Consulting
with Miller's Professional Imaging

ROG Flow Z13.png
mpix.png

Client

Miller's Professional Imaging

Role

UX Researcher

Timeline

Jan - May 2023

Skills

UX Research

Information Architecture

Usability testing

Miller's Professional Imaging (MPIX)

MPIX is an industry-leading online photo printing service provider, with over 100K monthly active users. It allows users to conveniently order prints for multiple photos in various sizes all in one place. To improve the user experience and meet technological needs, Mpix is planning to rebuild its system, with a particular focus on the online printing service, which is the primary source of income.

Final video present (1).png
Final video present (2).png
Final video present (3).png
Final video present (4).png
Final video present (5).png
Final video present (6).png
Final video present (7).png
Final video present (8).png
Final video present (9).png
Final video present (10).png
Final video present (11).png
Final video present (12).png
Final video present (13).png
Final video present (14).png
Final video present (15).png
Final video present (16).png
Final video present (17).png
Final video present (18).png
Final video present (19).png
Final video present (20).png
Final video present (21).png

Results

Mpix's online printing service offers comprehensive editing and printing options, delivering true-to-life color and professional quality for users' favorite photos. This functionality is a critical aspect of their website.

​

Our team conducted a thorough UX evaluation and developed a set of recommendations for improving the current user interface. These suggestions were provided to Mpix’s user research team and are slated for implementation by their engineers. Once these improvements are integrated, the upgraded interface will provide users with a significantly more user-friendly experience, enhancing overall satisfaction and usability for Mpix’s customers.

bottom of page